[학술논문] 남한 치과의사의 북한이탈주민에 대한 고정관념이 서비스 행동의도에 미치는 영향
Objectives : The number of North Korean refugees is remarkably increasing nowadays and there are many social and cultural issues related to their settlements in Korea. Stereotyping of group is generally unique and has influences on emotions and behaviors. The aim of this study was to investigate the relationship among stereotyping, emotion and service behavior of South Korean dentist towards North