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TPR과 TPB의 통합프레임워크를 활용한 북한관광의 위험지각에 따른 행동의도 연구 : 북한관광 중요성 인식의 조절효과를 중심으로

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상세내역
저자 남은경
학위 박사
소속학교 경희대학교 대학원
전공 관광학과
발행연도 2020년
쪽수 103
지도교수 이승곤
키워드 #남은경   #Theory of perceived risk   # extended theory of planned behavior   # tourism in North Korea   # behavioral intention   # prior knowledge   # awareness of importance of tourism in North Korea
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상세내역
초록
This paper aims to predict the perception of tourism in North Korea including the nation’s perception of risk of tourism in North Korea in the process of having improved inter-Korean relations such as the Inter-Korean Summit and increased inter-Korean exchange and studied the behavior intention of traveling in North Korea in preparation for the time when it becomes possible to travel around North Korea. In fact studies on tourism in North Korea is very limited. It is because the data on the North Korean economy do not include tourism status nor does it provide reliable official data. Studies on the field of tourism in North Korea have been very sporadic. And such trend continued after the tourist attractions in North Korea including Mt. Kumgang and Kaesong were completely closed and researchers have begun to study in recent 1-2 years. Although inter-Korean tourism is a difficult task to fulfill due to increasing uncertainties and North Korea’s nuclear threat discussions on the potential of inter-Korean tourism will be a meaningful study in the long term. In addition tourism in North Korea can contribute not only to the political and socio-economic aspects but also to lay the foundation for inter-Korean exchange and cooperation can be an opportunity to alleviate cultural and mental dissatisfaction of the two Koreas depend by long separation.Since tourists do not experience the exact risk perception and safety conditions before traveling to a new destination perception of risk plays an important role in choosing destinations for traveling. In particular North Korea is a special region that is exposed to historical and political risk factors with South Korea so perception of risk will play an important role in choosing North Korea as a travel destination.Therefore the purpose of this study is to empirically verify how the risk perception of potential tourists affects their decision on traveling to North Korea in the future and to apply the TPB(Theory of Planned Behavior) to empirically examine the structural relationship between perceived risk factors and attitudes toward behavior subjective norms perceived behavioral control and behavioral intentions. Furthermore we will add prior knowledge factors for tourism in North Korea to identify the relationship between attitudes and behavioral intentions. We will further examine whether there are differences among groups in behavioral intentions depending on the degree of awareness of importance of tourism in North Korea in perceptional terms of tourism. In order to achieve the goal of this study we used the quota sampling method to select samples from 17 metropolitan governments. In order to verify the hypothesis presented in this study we verified the structural equation between risk perception on tourism in North Korea prior knowledge and TPB factors and conducted the multi-group analysis of the structural model to identify the moderating effects among groups depending on the degree of awareness of the importance of tourism in North Korea.As a result of the analysis it was found that the perceived risk of tourism in North Korea had a negative(-) effect and prior knowledge and subjective norms had a positive(+) effect on attitude. Secondly the perceived risk of tourism in North Korea had a negative(-) effect on behavioral intention and prior knowledge had a positive(+) effect. Thirdly the attitude subjective norms and perceived behavioral control had positive(+) effects on behavioral intention in the relationship between constructive concepts in the theory of planned behavior. Fourth the perceived risk of tourism in North Korea had a direct effect on attitude and an indirect effect on behavioral intentions and it was shown to have a greater direct impact on attitudes than the indirect effects of behavioral intentions through attitudes. Prior knowledge was found to have both direct and indirect effects on attitudes and behavioral intentions.Fifth it was found that there were moderating effects between prior knowledge and attitudes perceived risk and behavioral intentions prior knowledge and behavioral intentions and subjective norms and behavioral intentions depending on the degree of awareness of the importance of tourism in North Korea. And other moderating effects were dismissed. It is significant that this study has established a risk perception model of tourism in North Korea based on previous studies and investigated the perception of risk of tourism in North Korea from the public. Also the perceived risk factors and the prior knowledge factors of tourism in North Korea empirically verified the relationship between the constructive theory of planned behavior and this study empirically proved that the difference in the degree of awareness of importance in tourism in North Korea has a moderating effect in each relation suggesting the possibility that it can be a meaningful strategy for forming the behavioral intentions of traveling to North Korea. In conclusion this study provides strategic implications that formation of perceived risks and prior knowledge of tourism in North Korea gives a significant effect on intention of traveling to an unfamiliar tourist destination and that it is necessary to actively implement campaigns of improving tourism awareness in North Korea build information systems related to North Korea and tourism develop joint public-private tourism products and establish systematic guidelines.
목차
Ⅰ. 서 론 제 1 절 연구의 배경 제 2 절 문제 제기 4제 3 절 연구의 목적 6제 4 절 연구의 구성 7Ⅱ. 이론적 고찰 9제 1 절 북한관광에 대한 인식 91. 북한의 관광 현황과 인식 91) 북한의 관광산업 92) 북한의 관광자원 103) 남북관광사업의 경과 및 성과 124) 북한의 관광정책 185) 북한의 관광상품 192. 남북관광 관련 선행연구 20제 2 절 지각된 위험 이론(TPR) 241. 지각된 위험 이론 개요 242. 지각된 위험의 구성 요인 261) 신체적 위험 282) 시설·기능적 위험 293) 금전적 위험 294) 심리적 위험 29제 3 절 확장된 계획행동이론(ETPB) 301. 계획행동이론과 확장된 계획행동이론의 개요 302. 확장된 계획행동이론의 구성요소 341) 행동에 대한 태도(AT Attitude Toward behavior) 372) 주관적 규범(SN Subjective Norm) 373) 지각된 행동 통제(PBC Perceived Behavioral Control) 384) 행동의도(BI Behavioral Intention) 385) 북한관광인식(지각된 위험성 포함) 406) 사전 지식(PK Prior Knowledge) 44Ⅲ. 연구 방법 46제1절 연구 모형 및 연구 가설 461. 연구 모형 462. 연구 가설 481) 지각된 위험성 및 사전지식 주관적 규범과 태도 간의 관계 482) 지각된 위험성 및 사전지식과 행동의도 간의 관계 493) 계획행동이론 내 구성 개념간의 관계 504) 북한관광의 중요성인식에 수준에 따른 차이 5제2절 변수의 구성 및 설문지 설계 531. 조작적 정의 532. 설문지 구성 57제3절 표본 선정 및 자료 수집방법 581. 표본 선정 582. 자료 수집방법 59제4절 분석 방법 60Ⅳ. 실증분석 6제1절 표본의 특성 6제2절 타당성 및 신뢰성 검증 631. 측정문항의 기술통계 및 신뢰성 검증 632. 측정문항의 타당성 및 신뢰성 검증 681) 지각된 위험성 이론(TPR) 구성개념의 확인적 요인분석 682) 지각된 위험성 이론(TPR) 구성개념 간 판별타당성 703) 측정모형의 확인적 요인분석 74) 측정모형의 판별타당성 73제3절 가설 검증 741. 구성개념 간의 영향관계 검증 결과 742. 구성개념 간의 총효과 직접효과 간접효과 773. 조절효과 분석 781) 북한관광 중요성 인식에 따른 집단 분석 782) 중요성 인식에 따른 조절효과 분석 79Ⅴ. 결 론 83제1절 연구결과의 요약 83제2절 연구의 의의 및 시사점 871. 연구의 의의 872. 연구의 시사점 88제3절 연구의 한계 및 향후 연구방향 909설문지 102