[학술논문] 북한이탈주민을 위한 의료서비스 만족 및 재이용에 관한 연구

... care support service, satisfaction, continuous use, and intention of words-of-mouth (WOM). The results of the study show that the construct of intention of WOM is significantly affected by continuous use, satisfaction, and medical care support service. Continuous use is also influenced by satisfaction, and medical care support service. Moreover, medical care support service is powerful antecedent of satisfaction...